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The future
of the
cloud

The cloud creates a host of opportunities for today’s businesses. But how do you know where to place your bets, or what technology holds the most promise? Our exclusive research and interactive tools serve up the insight you need to help transform your business — now, and in the future.

RESEARCH

Futurecast:
Cloud Transformation

Fueling Innovation

Where will the cloud help your business in the next 12 months? Whether your goal is saving money or making money, there are four key ways to capture measurable value from the cloud, our exclusive survey finds.

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Failing Fast: The Quickest Route to Digital Transformation

In the digital era, failure can serve as a stepping stone for success – if you’re agile enough. Adopting a “fail fast” approach lets enterprises move quickly to float ideas, learn from mistakes, cull poor performers, and triage ideas efficiently to drive measurable business outcomes.
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What’s Next for Cloud? Driving New Growth & Enhancing CX

Early adopters are using the cloud to optimize operations. What’s next? Tapping big data and analytics to foster growth & innovation from new business models – and nurture the latest innovations in customer experience.
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What’s Behind the Cloud? The Power to Transform

Can the cloud transform your business? Yes—if you use cloud technology in the right places. Forward thinkers say it’s important to focus on new business models, optimizing operations with automated manual processes, and enhancing CX with self-service models.
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Videos

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Big Data Is Just Getting Started

Despite the hype, the big data era is still in the early stages. The next phase will be marked by the ability to predict and prepare for outcomes that improve the customer experience and yield new business innovation.
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Innovation in the Customer-First Era

Customer satisfaction = company success. Smart companies view the customer experience as a strategic, C-level initiative. The ability to quickly deploy new systems to align directly with customers’ needs and expectations is critical.
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Riding the Next Wave of Digitally Driven Innovation

Every business today is cyber-enabled in some way, shape or form. How can IT realign processes and systems to help create new business value? And what new disruptions are on the horizon?
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Driving Success in Tomorrow's Workplace

Shifting demographics have created tension between a generation of employees who want the freedom to work anywhere and IT teams tasked with protecting core assets. How can IT give employees the right tools to work better and make smarter decisions?
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Building Value and Trust in the Digital Age

How are organizations using the cloud and other emerging technologies to address the growing cybersecurity challenge and turn trust into competitive advantage?
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Are You Moving Fast Enough?

As cloud models evolve, organizations are entering an important and exciting phase. Innovators are moving quickly to transform their business. How do you stack up? Our exclusive benchmarking tool lets you compare your cloud investment and deployment plans to those of your peers. The interactive assessment uses proprietary data from the 2015 IDG Enterprise Cloud Computing Survey to give you deep insights into the current and future state of cloud adoption.
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Articles

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The Customer-Centric Business: Great Expectations

Customer experience is on par with price and product as a key brand differentiator. How are organizations utilizing the cloud to deliver superior (and safe) experiences across all touch points?
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Real-Time Innovation: Building a Better Growth Model

Delivering on a vision of real-time, predictive analytics is hard – but if you’re not capturing deeper levels of insights about your business, you’re already falling behind.
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Articles

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Reinventing the Supply Chain with the Internet of Things

The IoT promises to give organizations more data from more intelligent devices and sensors up and down the supply chain. There are plenty of challenges to overcome.
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Cloud, Mobility and the New Workplace Model

IT plays a central role in nurturing the modern workforce priorities of anywhere, anytime access and greater work/life balance.
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It’s Time for a Mobile-First Strategy, Powered by Cloud

How can a mobile-first strategy help brands establish stronger direct relationships with their customers and help their employees become more agile, innovative and productive?
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