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Business
Intelligence
in the cloud

The most sophisticated users of cloud-based business intelligence have moved beyond just analyzing data; they’re anticipating future trends and behaviors to create tangible value. How do you get to this advanced stage?

RESEARCH

Futurecast:
Cloud Intelligence

The foundational pieces of cloud-based intelligence are in place, but decision makers see possibilities for so much more. Our exclusive survey explores the cloud intelligence lifecycle.

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Connecting the Dots Between Employees, Data, and Customers

To improve customer satisfaction, focus first on employee satisfaction – by providing the information they need to do their jobs better.
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Coming Soon: The CRM of Things

New types of data collected from IoT devices will forever change the way businesses engage with customers.
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The 5 Stages of Cloud-Powered Business Intelligence

How do you get more value out of your analytics investments? It’s all about mapping your objectives to the right BI processes and tools.
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Videos

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Big Data Is Just Getting Started

Despite the hype, the big data era is still in the early stages. The next phase will be marked by the ability to predict and prepare for outcomes that improve the customer experience and yield new business innovation.
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Innovation in the Customer-First Era

Customer satisfaction = company success. Smart companies view the customer experience as a strategic, C-level initiative. The ability to quickly deploy new systems to align directly with customers’ needs and expectations is critical.
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Riding the Next Wave of Digitally Driven Innovation

Every business today is cyber-enabled in some way, shape or form. How can IT realign processes and systems to help create new business value? And what new disruptions are on the horizon?
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Driving Success in Tomorrow's Workplace

Shifting demographics have created tension between a generation of employees who want the freedom to work anywhere and IT teams tasked with protecting core assets. How can IT give employees the right tools to work better and make smarter decisions?
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Building Value and Trust in the Digital Age

How are organizations using the cloud and other emerging technologies to address the growing cybersecurity challenge and turn trust into competitive advantage?
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Are You Moving Fast Enough?

As cloud models evolve, organizations are entering an important and exciting phase. Innovators are moving quickly to transform their business. How do you stack up? Our exclusive benchmarking tool lets you compare your cloud investment and deployment plans to those of your peers. The interactive assessment uses proprietary data from the 2015 IDG Enterprise Cloud Computing Survey to give you deep insights into the current and future state of cloud adoption.
Take the Assessment

Articles

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The Customer-Centric Business: Great Expectations

Customer experience is on par with price and product as a key brand differentiator. How are organizations utilizing the cloud to deliver superior (and safe) experiences across all touch points?
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Real-Time Innovation: Building a Better Growth Model

Delivering on a vision of real-time, predictive analytics is hard – but if you’re not capturing deeper levels of insights about your business, you’re already falling behind.
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Articles

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Reinventing the Supply Chain with the Internet of Things

The IoT promises to give organizations more data from more intelligent devices and sensors up and down the supply chain. There are plenty of challenges to overcome.
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Cloud, Mobility and the New Workplace Model

IT plays a central role in nurturing the modern workforce priorities of anywhere, anytime access and greater work/life balance.
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It’s Time for a Mobile-First Strategy, Powered by Cloud

How can a mobile-first strategy help brands establish stronger direct relationships with their customers and help their employees become more agile, innovative and productive?
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